Terms & Conditions

Driver requirements
All drivers must be over 25 years of age and held a driving license for 2 years or more with no major endorsements. If your driver’s license is not in the Roman alphabet (i.e. if its Arabic, Russian or Chinese) you are required to bring an International Driving Permit along with your license. At the time of hire an original driving license and passport must be presented. Copies of both will be taken by our right move car hire team.

Payment
Payment is required in cash on collection of your vehicle. A receipt will be given.

Fuel
Vehicles are supplied with a full tank of fuel meaning the vehicle must be returned with a full tank. Failure to do this will result in extra charges.

Vehicle Condition
Vehicles must be returned to the location/drop off point in the same condition as when it was picked up/delivered. It is the responsibility of the customer to ensure that the vehicle is thoroughly checked prior to renting the vehicle.

The hirer accepts responsibility for taking due care and attention of the vehicle. Failure to do so and loss or damage to the interior of the vehicle is deemed negligent and the driver will be liable for all costs incurred.

Whilst in charge of the vehicle the hirer accepts responsibility for maintaining the roadworthiness of the vehicle and agrees to take remedial action to avoid unnecessary cost/damage. This will include maintaining oil levels, tyre pressures and other common-sense actions to maintain the vehicle. Costs will generally be covered if a receipt is provided.

Normal wear and tear is acceptable however excessive staining/damage (internal and external) will be charged for at our valet rates (for cleaning) and at the prevailing rate for damage repair.

Please be aware smoking is not permitted in the interior of the vehicle. We suggest that animals are not transported or contained in our vehicle. A valeting fee may be applied to rectify any soiling due to smoking or animal transportation.

Early Returns/Unused Rental Days
No refunds (partial or full) will be given for rentals ended early.

Driving restrictions
The vehicle cannot be taken out of mainland Spain.

Lost Keys
Right move car hire will charge for lost or damaged keys. If a vehicle is stolen and the vehicle keys are not returned to Right move car hire the hirer will be deemed negligent and will be liable for all costs relating to recovery, loss of use and repairs.

Vehicle Group/model
Reservations are confirmed for a vehicle group and not a particular model. We regret we are unable to guarantee a particular make/model or fuel type of vehicle. The vehicle shown on any documentation is for guidance only and may be substituted with an alternative, similar or upgraded vehicle at our discretion. Model groups described as “or similar” are not guaranteed, only model groups described as “make model guaranteed” are guaranteed model groups

Traffic Violations
Any traffic violations, parking offences or any breach of the law, rules or local regulations will be paid in full by the hirer plus an additional 30€ administration charge. These charges may follow after the hire term has finished.

Alcohol and drugs
If the driver of the vehicle is involved in any kind of incident or accident due to the result of the driver being over the legal limit of the law for alcohol and drugs the hirer will take full responsibility to the total value of the vehicle in respect of the payment of fines and costs incurred.

Breakdown
In the unlikely event of a breakdown relevant contact details and roadside assistance procedures will be given to you prior to the commencement of the hire. Dependent on the circumstances we reserve the right not to provide a replacement vehicle.

Accidents
In the event of an accident the hirer must notify right move car hire immediately and agree to adhere to the following:

To obtain full details of all vehicles and parties involved
Complete the accident form which is provided in the glove box of the vehicle
Do not admit or accept responsibility unless you are 100% sure and understand everything that you are signing
Take clear photographs of the accident
Do not abandon the vehicle
Follow the procedures for the recovery of the vehicle